Dial-A-Ride

Dial-A-Ride is a curb-to-curb shared ride service for township residents who are 65 or older and for qualified persons with disabilities of any age. In order to use the service, riders must have a valid RTA or ADA card. If you have either of these cards all you need to do is call the Township at (630) 719-6685 and Joan Nichols can register you over the phone. Don’t have either of those cards? That’s okay. We can help you with that and get you registered for Dial-A-Ride at the same time.

Qualified Township residents who need an RTA card may come into the Township office at 4340 Prince Street, Downers Grove and complete the appropriate application and get your picture taken (this costs $3.00). Once this is done, we can register you for our Dial-A-Ride service.

The Dial-A-Ride service is provided to and from any point within the Township of Downers Grove area. This includes to Good Samaritan Hospital. Service is provided from 8 am to 4 pm, Monday through Friday, excluding major holidays. The fare is $5.00 for each one-way ride.

Persons with disabilities who are younger than 65 must submit one of the following:

• Social Security Validation. You must provide a current printout that states the words, “disabled individual”, or the letters DI after your social security number.

• Medicare Validation. You must submit two forms: (1) A copy of your Medicare card (not Medicaid), AND (2) A current Social Security Benefit Statement.

• Veterans Validation. If you are 100% service-connected disabled, you must submit a letter from the Veterans Administration that you are 100% service-connected disabled.  If not 100%, call the Veterans Medical Center and request form 544.
• Doctor’s Validation. You must submit two forms: (1) An application completed by your doctor (available at the Township office), AND (2) A doctor’s statement describing the nature of your disability on professional letterhead or prescription form

All applicants must have a 1-1/2″ x 1-1/2″ picture. We take pictures for $3.00.

You must also bring one of the following: Drivers license, State issued ID card, US Immigration Alien Registration card (copy of both sides) or a passport with a photo.

Once a rider is registered, reservations for general-purpose rides can be made one or two business days in advance. Rides for medical appointments can be made up to a week in advance. An escort may accompany a passenger. The escort does not have to be registered but does have to pay a separate $5.00 fare.

Division of Human Services
Phone: (630) 719-6670
Fax: (630) 719-6608